Windstar Cruises

Staterooms: All staterooms have a fully-stocked mini-bar* and refrigerator with complimentary soft drinks and water, flat-screen TV with DVD player, Bose sound system and private safe. Windstar also provide L’Occitane products in their stylish bathrooms. *items are chargeable unless taking The All-In package.

Wellness: Unlimited use of the onboard fitness centre with start-of-the-art equipment, as well as instructor led classes. Windstar also offer an onboard watersports platform where you can swim directly from the ship and provide complimentary water sports equipment including snorkel gear, kayaks and windsurfing.

Entertainment: Windstar cruises offer live music, port lectures, destination briefings, and operate an open bridge policy so guests can mingle with the Captain while cruising. Every cruise sees them provide their signature on board barbecue with dancing, and on selected departures there will be a beach barbecue or Destination Discovery Events, with cultural performances in special locations.

Food & Drink: All meals are included on a flexible basis of dine where and when you like. All ships feature the relaxed Verandah buffet restaurant, along with the a la carte based Amphora and the more intimate Candles Restaurant. Wind Surf also features the Stella Bistro and Star Class ships feature two expert chef inspired restaurants of Cuadro 44 by Anthony Sasso and Star Grill by Steven Raichlen.

From 7 am – 6 pm guests are welcome to dress as they please with the exception of no swimwear in all public lounges and restaurants and no clothing with offensive language or graphics that distract from the comfort and well-being of others. The general shipboard style is elegant, but relaxed including jeans and Bermuda/ walking shorts.

After 6 pm when dining in Amphora, Stella Bistro or Cuadro 44 by Anthony Sasso, the dress code is country club-type clothing. For men – nice slacks, polo shirts, button down shirts, shoes other than athlectic shoes. Designer denim jeans without rips or holes or are multi-colores are also acceptable. Sport coats are optional. Ties are not needed. For women – nice pants, skirts, tops, casual dresses, sundresses, nice sandals or casual shoes and designer denim dress jeans not ripped or multi-colored or having holes. Blazers are optional.

Windstar Cruises offers full internet capabilities, depending on course and position of the ship, as well as wireless internet service on all ships. Wi-Fi access is possible in most public areas, staterooms, and suites.

As with all ship communications, the internet service is operated through satellites. While you are most likely used to a fast internet connection at home, in hotels or other local Wi-Fi spots, internet at sea can be slow, and at times, disruptive. The only option available is satellite connection, which is costly and limits the amount of data used. It is not recommended for downloading movies or large files due to system speed. In some areas the service can be interrupted by weather or the ship’s position. Windstar Cruises recommend that guests use the service only for emails or small files.

Guests can purchase Internet Usage Plans prior to their cruise through a Vacation Planner or on board at Reception, however these can be very costly so it is suggested that guests upgrade to The All-In package, that includes WIFI in addition to drinks and gratuities.

While Windstar seeks to accommodate the needs of persons with disabilities, there are no elevators on Wind Star and Wind Spirit, nor were the ships originally constructed to be wheelchair accessible. As a result, these ships may be unsuitable for people relying solely on wheelchairs. The other yachts are equipped with elevators, but staterooms on Wind Surf are not wheelchair accessible. Also note, there is no elevator access to board the ship. Star Pride, Star Breeze, and Star Legend have modified wheelchair accessible suites available.

Certain ports require the ship to anchor; in this case guests must be ferried into port by tender, and may not be possible to access for those with walking difficulties.

There are no assigned seating in Amphora or Verandah restaurants on board the ships. Reservations are usually required when dining in Candles and can be made on board once you have embarked the ship.

Laundry service is provided on board at a nominal charge. Dry cleaning is not available. Laundry Service Packages must be added by the first day of the cruise and will be priced by the total number of cruise days. Pricing is inclusive of applicable taxes.

Windstar operate a large crew to ensure that every aspect of your cruise meets the highest standards. This includes those crew members serving you directly, such as wait staff, and the stewards who service your stateroom or suite each day. There are also many others who support their efforts whom you may never meet, such as galley and laundry staff.

To ensure that the efforts of all of their crew members are recognized and rewarded, a Hotel Service Charge of $16 per passenger per day is automatically added to each guest’s onboard account. If their service exceeds or fails to meet your expectations, you are free to adjust this amount at the end of the cruise. In addition, a 18% Beverage Service Charge is automatically added to bar charges and dining room wine purchases. These charges represent an important part of Windstar crew members compensation. Note that if you are upgrading to The All-In Package on Windstar, this will include all gratuities on board, including the 18% beverage service charge.