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June 1, 2023

Character.AI: Mobile Experiences with Customizable AI Companions

Demand for AI via consumer apps has been climbing

The demand for AI-powered mobile apps continues to surge, with Character.AI making headlines for its remarkable launch success. Backed by a16z and helmed by AI experts Noam Shazeer and Daniel De Freitas, the app has garnered over 1.7 million installs within a week of hitting the market. With its customizable AI companions and user-friendly interface, Character.AI has quickly gained popularity among tech enthusiasts and casual users alike.

Unlike many AI character generators available today, Character.AI stands out not only for its innovative features but also due to its exceptional founders. Noam Shazeer and Daniel De Freitas previously led a team of researchers at Google, where they developed LaMDA (Language Model for Dialogue Applications), a cutting-edge language model powering conversational AI experiences. Frustrated with the company's reluctance to expand AI chatbot accessibility, they decided to establish Character Technologies in late 2021 and create the highly anticipated Character.AI app. 

Since its global launch on May 23, Character.AI has seen tremendous success, particularly on Google Play. Within 48 hours, the app secured over 700,000 Android installs, surpassing popular entertainment apps like Netflix, Disney+, and Prime Video. The positive trend has continued, with significant traction in key Android markets such as Indonesia, the Philippines, Brazil, and the United States.

The app's pre-launch web app attracted significant attention, boasting over 200 million monthly visits and an impressive average visit duration of 29 minutes. In fact, users spent 300% more time on the platform compared to ChatGPT, further highlighting the app's appeal. Additionally, Character.AI noted that users quickly engage with the app, spending an average of over 2 hours on the platform after sending their first message. So far, users have created more than 10 million custom AI characters, a testament to the app's popularity.

Character.AI has been actively expanding its offerings and partnerships. The launch of its premium service, c.ai+, provides users with perks similar to ChatGPT Plus, including faster response times, peak usage access, and early feature access. The startup has also entered into a strategic partnership with Google Cloud, leveraging its Tensor Processor Units to enhance AI model training and inference efficiency.

Third-party app intelligence provider data.ai has verified Character.AI's download figures, which surpassed their own estimates. While these figures may not yet be entirely precise due to the apps' recent launch, they confirm the initial consumer demand for Character.AI's unique AI experience.

While Character.AI experienced a slight decline in demand post-launch, it continues to hold a strong position. The app remains in the top 15 in the U.S. App Store's Entertainment category and has demonstrated staying power, similar to ChatGPT, which currently ranks third in the U.S. top free apps chart.

Contrary to assumptions, Character.AI achieved its remarkable download numbers without a dedicated marketing budget. The startup claims that 99% of the app's downloads were organic, emphasizing the genuine interest and demand from users.

Character.AI's mobile app launch has been met with enthusiasm, achieving impressive download numbers and captivating users worldwide. With its customizable AI companions, user engagement, and strategic partnerships, Character.AI is poised to revolutionize the mobile app landscape. As the company continues to evolve and refine its offerings, it is well-positioned to meet the increasing demand for personalized AI experiences.

Neil Hodgson Coyle
Neil Hodgson-Coyle
Editorial chief at TechNews180
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